Privacy Policy

Privacy Policy

True Custom Painting LLC Co. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by True Custom Painting.

Information We Collect

We may collect the following types of information:

1. Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when requesting a quote, contacting us, or using our services.
2. Service Information: Details about your property and the services you're interested in.
3. Website Usage Information: Information about how you use our website, including IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.

How We Use Your Information

We may use the information we collect for various purposes, including to:

1. Provide, maintain, and improve our services
2. Process and complete transactions
3. Send you technical notices, updates, security alerts, and support messages
4. Respond to your comments, questions, and requests
5. Communicate with you about products, services, offers, and events
6. Monitor and analyze trends, usage, and activities in connection with our services
7. Detect, investigate, and prevent fraudulent transactions and other illegal activities
8. Personalize and improve the services and provide content or features that match user profiles or interests

Sharing of Information

We may share your personal information in the following situations:

1. Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
3. Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. With Your Consent: We may share your information with your consent or at your direction.

Your Choices

You have several choices regarding the use of information on our services:

1. Account Information: You may update, correct, or delete your account information at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes.
2. Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies.
3. Promotional Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13, we will delete that information.

Changes to This Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.

Contact Us

If you have any questions about this Privacy Policy, don't hesitate to get in touch with us at:

True Custom Painting LLC Co.

13127 Primrose Ln

Hagerstown, MD 21742

(240) 426-6200

info@truecustompainting.com